Delivery
Here at Gingerlilly, we believe it’s ok to change your mind or to prefer one fabric over another. Listed below are our shipping and return guidelines so you can shop peacefully knowing our policies. If you can’t find the answer to your question here, get in touch with one of our team members.
*Please note all prices are listed in AUD and are subject to change without notice.
DELIVERY
Australia
Gingerlilly delivers Australia wide with Australia post. Express eParcel post is available for order within Australia only.
Fast and free delivery • Orders over $150 | FREE |
Standard Shipping • Orders under $150 | $9.95 |
Express Shipping* | $14.95 |
• We deliver by Australia Post and can deliver to P.O. Boxes.
• Please allow 3-7 working days for delivery.
*Express Post is now the fastest delivery service, offering delivery within 1 to 4 business days, but it no longer guarantees next business day delivery. This service is available to all street addresses and post office boxes in most city areas within the Express Post network. Please note that the delivery guarantee does not apply in remote or certain regional areas, and only covers the cost of postage. For more information on delivery times and service availability, please refer to Australia Post's official site.
Worldwide
For $25 Gingerlilly can ship to anywhere in the world.
This includes the UK, USA, Europe, Canada and Asia.
To New Zealand only we offer Express Post International as the standard service
SHIPPING
- Gingerlilly dispatches orders received before 12pm AEST the same business day. Orders received within the 24 hour period after this or on non-business days are shipped the next business day.
- A dispatch confirmation email will be sent once your order has been completed, and it will be shipped that day from the distribution centre.
- If there are delays due to stock reasons, Gingerlilly will notify you, and you will have the option of changing, refunding or cancelling your order.
- Shipping costs are non-refundable.
- Please check the Australia Post website for the Express Post Next Business Day Network.